Lucky Nugget Review

Taking part of their name from an iconic Las Vegas property, Lucky Nugget Casino is owned by the Digimedia Group of Casinos, otherwise known as the Palace Group of Casinos. This group operates 19 other brands, including Casino Epoca, Jackpot City, and many others. The parent company is based in Malta, which is a hot destination for online gaming companies. They also have their gaming license from the same country; the Malta Gaming Authority is one of the strictest regulators in the industry, so this should add some measure of comfort to you when you are ready to make your deposit.

The first thing I look at when I start my review of an online gambling site is the kind of software they are running. There are many levels of quality when it comes to casino software; you can get a base model very cheap but without any bells or whistles, and usually some sub-standard graphics or you can pay for the best out there. Lucky Nugget has chosen to go with the latter; they have selected Evolution Gaming and Microgaming for their offering.

If you haven’t heard of Evolution Gaming, you will be hearing more and more from them as the years go by. These guys are experts in the Live Dealer field, which is becoming more popular with each passing day. As for Microgaming, they have been one of the industry’s best developers since the last 1990s, so it is great to see them involved with this casino.

There are many progressive jackpots to choose from when you get to the lobby of this casino. The casino has a running tote board of the jackpots available; at the time of this review, it was over 2 Million USD and counting. The largest of these is the Mega Moolah machine, which could make you an instant millionaire if your spin triggers the jackpot.

Seeing that the casino is taking players from all over the globe, it is an excellent added feature to have you be able to play the games in your currency or at least a currency you are used to. This means you can easily calculate your balance if they don’t necessarily have your currency offered. This attention to detail means a lot to someone like myself who plays casino games for several hours a day.

When you are managing 20 brands, it can be tough to get creative with each one. This is evident when I am reviewing Lucky Nugget; I see a lot of the same text and promotions as a couple of the other Palace Group sites. Thankfully, the color scheme of this site is different. Otherwise, I might just glaze over.

There is a section of the promotions area of the website that outlines that the casino does offer ongoing deals to players. The problem is that there are no actual details on what those promotions are. You apparently have to be logged into the casino in order to read them; I don’t like that as I want to get my information right on the site before I start to play the games.

There are several promotions currently running on the site; I am going to highlight two of them for you in this review.

So, the casino gives you two options when you make your first deposit. To find out all the details, I had to click on the Rules button (why they don’t just put this text into the actual site I have no idea). I immediately noticed that the rules had not been updated since 2011…ugh. Anyway, here is how the two bonuses work:

• 150% Bonus up to $200
• 100% Bonus to $1,000

Clearly, if you plan to make a hefty deposit, then the second bonus is the better option. Now, let’s look at some of the caveats:

• You have 7 days after opening your account in order to take this bonus
• The wagering requirement for the bonus is 50x – that is pretty high
• Different games contribute differently to the bonus, as per this table:

In the cashier section of the casino, you will find all the payment options available to you. This is the best way to have an idea of how you can make your deposit; the list below covers all the available methods. However, some of them may not be set up for your particular region.

Similarly to the Comp Program, the VIP Program is also a direct copy of many of the other Palace Group Casinos. To save you rooting around our site for other reviews, here are the details of each of the six levels of the program:

• Status Points: 0-999
• Tier Bonus: 0

• Status Points: 1,000-1,999
• Tier Bonus: 1%

• Status Points: 10,000-19,999
• Tier Bonus: 5%

• Status Points: 20,000-39,999
• Tier Bonus: 10%

• Status Points: 40,000-59,999
• Tier Bonus: 15%

• Status Points: 60,000+
• Tier Bonus: 20%

While I definitely appreciate the fact that many levels can be achieved in this program, I wish I had some more information to pass along in the way of rewards. There is very little on the website explaining what each level receives; maybe when you get to one of the tiers, you will receive that information by way of email.

You can contact the customer service team at Lucky Nugget by phone, email or Live Chat. Also, even though it is a bit tough to navigate, there is an FAQ section where you will hopefully be able to find the answers to many of your questions.

I have played at some of the Palace Group casinos in another life; they aren’t bad, but they aren’t the best I have ever come across. If you are someone who likes to take advantage of bonuses, comps, and VIP status as a main part of your gaming experience, then I would suggest you look at some of my other reviews to find a better option for you. However, if you are just looking for a clean site with great games, then you can’t go wrong with the Microgaming/Evolution combo. If you do end up playing with this casino, I would love to add your feedback to this review, so the next reader has even more insight into whether or not it is a good choice.